WINHMS housekeeping module provides the ability to handle housekeeping activities such as guest requests, complaints, suggestions and special amenities.
- Guest Requests, Complaints and Suggestions can be recorded and the system monitors, whether the Guest Requests and Complaints are well attended in time.
- Room Blocking can be done for Repairs, for Management, and for Guest Reservation. Blocked room will reflect in Room availability Chart with a drill down feature to view details of Room Block
- Tag Dirty room and clear Dirty Room are supported. Room will be automatically tagged as dirty when the Guest checked out.
- Lost and Found tracks delivery status of all lost and found articles, and shootout letter and email reminders to Guest.
- Records and Tracks missing room Inventory Items, until it is properly replaced.
- System supports Post Guest Charges and Guest wise check out instructions.
- Handles special amenities, which can be reserved at the reservation, issued after check In and alerts if not returned during checkout.
